Ensuring improved access to and the availability of adequate amounts of water in refugee settings are central to the protection of these marginalized people. In a refugee camp, access to clean water is not just 'what' but also 'how' this life sustaining resource is provided. 

  1. Adequacy and equity of water distributed- Sufficient supply for basic needs for each and every person throughout the camp, including in schools and health units
  2. Acceptability and safety of water supplied- Potable and pleasant in terms of appearance, taste and odor. Water quality is monitored regularly for faecal contamination and water safety plans are in place
  3. Social costs on the users-Facilities located centrally and not too far from the dwellings, with minimum waiting time, and safe and user-friendly designs
  4. Physical safety of the users- Facilities located in a secure physical environment; water distribution time and duration planned according to users convenience and cultural habits, and limited to day-light hours
  5. Reliability of Supply- There needs to be continuous maintenance of the water supply system as well as adequate water storage at the family and community level in case of interruptions.
  6. Environmental concerns/hazards- Sustainable exploitation of water sources, waste water management, improved drainage for storm water to avoid water-induced hazards
  7. Efficiency of supply- Avoiding water wastage during fetching from tapstands and other system losses
  8. Participation of Stakeholders- Refugees and other sectors involved in water system development and operation as well as maintaining a good interrelationship with the host community